FAQ

Uchify FAQ

Q. How can I try the sofas out in person?
A: Sure! Head over to any of the 5 HomesToLife stores across Singapore to experince these in person. HomesToLife is our partner and you can read more about our collaboration.

HomesToLife Store Locations:
GREAT WORLD
1 Kim Seng Promenade, #02-133, Singapore 237994

MARINA SQUARE
6 Raffles Blvd #02-01/02/53, Singapore 039594

TRADEHUB 21
8@TradeHub 21 , Boon Lay Way #01-15 Singapore 609966

ENTERPRISE ONE
1 Kaki Bukit Road 1, #01-23, Enterprise One, Singapore 415934

SPACE@TAMPINES
18 Tampines Industrial Crescent #01-03/3A, Singapore 528605

Q: Are the prices online and at HomesToLife stores the same?
A: Yes they are! But if you order online, you will get a special Leather Care Kit worth $49.95.

Q: How long does delivery take?
A: Please allow 3-5 days for delivery.

Q. How much does delivery cost?
A: Delivery is free if your total bill is above $2,000 or a minimum fee of $80 for your purchase. Kindly note that additional fees also apply for staircase charges. Delivery fees will be calculated at the point of shipping. Delivery details here.

Q: How do I know if the sofa will fit in my lift (if any)?
A: Before delivery, our logistics partner will give you a call to check. Please ensure you provide a valid number.

Q. What payment modes do you accept?
A: We accept Shop Pay, Google Pay, Paypal, Apple Pay, Mastercard and Visa. All prices are inclusive of Goods and Service Tax (GST).

Q: Is there a user guide? How do I take care of the leather?
A: You can read the full user guide prepared by HomesToLife here.

Q: I need to reach someone, who can I talk to?
A: You can write in to orders@thesmartlocal.com.

Q: Who is Uchify started by?
A: The same people behind the TSL Media group!

We've expanded into e-commerce and you can trust that we hold the same high standards for our content and business practices across our companies.